We help your business get the results you want!
Many companies' profits will plummet during this
recession. My role is to ensure yours do not.
Reengineering and streamlining your business
processes increases your productivity. The resulting improved cash position and lower cost
give you the power to expand and grow your business, even in this down economy.
Here is what a $12 Million privately held company did
with help:
| • |
Booked $26 Million in new orders in
11 months |
| • |
Brought in $1.6 Million of overdue A/R in 4 months, and |
| • |
Restored supply pipeline at favorable terms which decreased costs |
Redesigning internal structure, process, and controls - and
incentivizing key people - made this happen.
Here are the results at a turn-key system supplier:
| • |
Eliminated the weekly 6 to 10 irate customer
"crisis" calls in 6 months |
| • |
Reduced parts usage by 10% |
| • |
Reduced defective parts (“DOA”) rates by 42% |
| • |
Increased “first call fix” rates in the field |
| • |
Reduced system failures during installation |
Changing the focus, internal procedures, and structure of the Support organization
and re-creating its interfaces to the rest of Customer Service,
Product Development, and other functions made this
happen.
What helped these two companies (and others discussed on the
Client Results
page) succeed was my constant focus on bottom-line improvement and ensuring employee buy-in and enthusiastic acceptance.
If you want similar results at your company -
|
Call 508-481-1190 or email for a no-obligation initial discussion
|
|
Your cost:
|
|
One hour of your time
|
|
Your gain:
|
|
Unlimited
|
Additional areas of interest
Optimizing and Facilitating New Product Introduction
Optimizing Service and Support
|