New Product Introduction
for sustained bottom-line and effectiveness improvement
We streamline cross-functional and business process management with a particular emphasis on the New Product Introduction (NPI) process so your company benefits from it's vital role in improving cross-functional effectiveness and cooperation,and increasing profitability.
Our solid and rational dollar-based analytics and process expedite products to market by demonstrating the dollar benefit and value-added to the company of a coordinated and synchronized NPI process.
Down-line functions like Service and Support, which tend to bear the brunt of dealing with errors and ommissions of other functions, can often spectacularly increase their contributions to margin and fatten the company's bottom line.
( NPI leverages the concepts of Business Process Management * to the hilt.)
By default, every company that creates and sells a product or service has a NPI process. What really matters is whether the existing process helps or hinders in consistently bringing the "right" products and services profitably to market on schedule and on budget.
For example:
A formal NPI process optimizes development, production, distribution and service, and helps gain market share through strategic positioning and pricing of products and services.
By enabling and facilitating cooperation between the Product and Services Marketing functions, NPI helps provide the Sales force with more persuasive and powerful tools to reach customers resulting in increased sales. You see increased revenues and an improved bottom line.
NPI's most important soft
benefit with perceptible cost savings is that all
affected employees and management are always aware of changes in project requirements and status and how they
affects their function and job. This enables an on-going pre-emptive alignment of needs and
requirements to reality. There are few, if any, surprises.
Read more about how NPI and BPM benefit each function in the company
Results (just two of many)For other examples see Client Results
Replicate these results at your company:
*
Business Process Management is a user friendly
alternative to Business Process Reengineering(BPR)
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Announcement
We are pleased to announce a collaborative agreement with Hahn Consulting, the pre-eminent voice of Services marketing, to bring a multi-disciplinary approach to Services management and marketing.
History of Change
I have seen him fundamentally change the way things were done at firms we were at. He created a model of the service business that was most useful in forecasting how and where new products affected Customer Service in terms of resource deployment and financials...
Senior VP, Field Ops
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