Leveraging Business Process Management *
for a Competitive Advantage

Business Process Management helps your business become more competitive by:
- Making employees and other resources become more productive
which lowers your costs
- Focusing everyone's attention on the bottom line
which motivates everyone to work together
- Freeing time by "doing the job right at the right moment"
which enables greater attention to increasing revenues and sales
Increased revenue at reduced cost makes more money for a very effective business.
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Reengineering the maintenance practices at an electroplater reduced the number of production outages due to equipment failure
and the associated downtime per outage from a day and a half to less than two hours. Besides increasing production,
this increase in dependability and reliability helped give better guarantees to clients who now entrusted them with more
work at better rates.
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At the same electroplater, optimizing the process by which staff accessed and used the chemicals needed and putting controls
in place helped cut chemical use by 30% without affecting output quality or impeding the employees. This improved margins and also enabled
them to bid on and get orders that would have been marginal or unproductive prior to the change.
Net result: ☺ Increased revenues and increased profits ☺
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Changing the organization and reporting structure, and creating job descriptions of senior staff at a large sub-contractor helped
manage the field staff better. This created time and the incentives for management to scout for additional business resulting in over 100%
increased bookings.
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Creating a "bid analysis" model for a pipe insulator helped him understand his cost structure and aggressively compete
for business. The increased business and margins helped him buy out a silent partner in less than a year.
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A Sales forecasting model was so accurate that it enabled Manufacturing to make a significant reduction in "expedited" or rush orders
at quarter-end which lowered the Cost of Goods Produced (COGS) and improved margins.
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As you can see, we can significantly improve your results by making your company more competitive and lowering your costs
of doing business.
If your business is doing well, it will do even better.
If your business is in trouble, it can help you with the turn around.
In summary, we help you work smarter, become more competitive,
and make more money.
OK! I'd like to get started. What next?
Three Phase Process
Phase 1: Can we work together?
Your Investment: 1 Hour of your time.
Phase 2: Initial Fact-Finding
- 2 days on site
- Individual meetings with Owner, CEO, GM, Managers
- Top-level process analysis
- Problem area identification / localization
- One-on-one report / de-briefing with Owner/CEO
Your investment: $4,000 (* plus travel and related expenses)
Phase 3: Customized Action Plan
- On site time as agreed to, includes meeting / consultation with management
- Up to 2 hours per week of scheduled individual consultation via phone
- Unlimited (within reason) emergency phone consultation
- Review and critique of plans and reports
- Unlimited email, with best-effort 24-hour response
- Month-to-month "at will" agreement / NO Contract
Scope: On-site visits include:
- Meetings with management
- Business process review
- Business process re-engineering
- Creation and use of management dashboards
- Creation and use of Business models
- Progress review to date
- Design/implementation plans for process change
Your Investment: Specific to your needs